FAQ

Find answers to the most common questions about shopping with Zavquro below. If you can’t find what you’re looking for, please contact us — we’re happy to help.

How long does shipping take?

Orders ship from our US warehouse. Standard shipping ($9.99) takes 5–7 business days, and shipping is FREE on all orders over $99. You’ll receive a tracking number by email as soon as your order ships.

What is your return policy?

We offer a 30-day return window. If you’re not completely satisfied, return the item in its original condition and packaging within 30 days of delivery for a full refund to your original payment method. Refunds are processed within 5–10 business days after we receive your return.

Do your products come with a warranty?

Yes. Every product we sell is 100% genuine and covered by the full manufacturer warranty. If you ever have a warranty claim, our support team will help guide you through the process.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure checkout. All payments are encrypted and processed securely.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. You can also track your order anytime on our Track Your Order page using your order ID and billing email address.

Are your products authentic?

Absolutely. We source all products from authorized distributors. Every item is brand new, factory-sealed, and 100% authentic — never refurbished or grey-market unless clearly labeled as such.

Do you ship internationally?

At this time we ship to addresses within the United States only. We’re working on expanding international shipping in the future — stay tuned.